FAQ

When a death occurs, the first step is to contact Flanner Buchanan. Our team is available 24 hours a day to guide you through the next steps, including transportation, care, and the initial arrangements. We’ll ensure everything is handled with dignity and compassion.

Yes. We offer secure online forms and phone consultations so you can begin the planning process from the comfort of home. Our staff can then meet in person or virtually to finalize details at your convenience.

We offer a full range of services, including traditional funerals, cremation, memorial gatherings, and green burial options. Each service is tailored to reflect the life, values, and wishes of the individual and family.

Yes. For more than a century, we’ve served families from every faith, culture, and background. Our staff is experienced in honoring a wide range of customs, ensuring each service reflects your family’s beliefs and traditions.

Absolutely. Every service we create is designed to honor a unique life. Families often include personal music selections, video tributes, photos, or themes that reflect hobbies, faith, or community involvement.

A green funeral minimizes environmental impact by using biodegradable materials, natural burial grounds, and reduced chemical processes. Flanner Buchanan offers environmentally conscious options for families who wish to make sustainability part of their legacy.

Costs vary based on the type of service, casket or urn selection, and other personal choices. We provide clear, itemized pricing through our General Price List, ensuring families have the information they need to make thoughtful decisions.

Absolutely. Many families choose to place letters, photos, or cherished items as a final tribute. We’ll guide you on what can be included for burial or cremation to ensure safety and respect.

In most cases, cremated remains are available within 7–10 business days after authorization. Our team will notify you as soon as they’re ready and help you with memorialization or placement options.

We take pride in honoring veterans through special service rituals, flag presentations, and the coordination of burial benefits. Our directors assist with scheduling at national or local cemeteries and filing all necessary paperwork.

Yes. Our team helps families complete required forms and notifies agencies such as Social Security and life-insurance providers to ensure benefits are processed smoothly.

Pre-planning allows you to make your wishes known, relieving your loved ones of emotional and financial decisions later on. It also locks in today’s prices, offering both peace of mind and financial protection.

Yes. We understand that healing continues long after the service. Flanner Buchanan provides access to grief counseling, support groups, and helpful resources for families adjusting after loss.

Yes. Our facilities, such as the Community Life Center, often host weddings, community gatherings, and special events. These beautiful spaces are designed to bring people together in celebration, reflection, or fellowship.

With more than a century of service, Flanner Buchanan combines historic integrity with modern innovation. Our locally owned roots and full-service capabilities allow us to serve every family personally, with care that’s as unique as the lives we honor.